Terms & Conditions + Refund Returns Policy

Effective Date: 15/09/2025
Business Name: Dafdae Corporation
Website: https://dafdaegroup.com/
Email: info@dafdaegroup.com

Welcome to Dafdae Corporation’s e-commerce platform. By using our website, you agree to comply with the following Terms & Conditions and Refund/Return Policy. Please read them carefully before making any purchase.


1. General Terms

  • By accessing or purchasing from our website, you confirm that you are at least 18 years old or have the permission of a parent/guardian.

  • All products and prices are subject to availability and may change without prior notice.

  • Dafdae Corporation reserves the right to refuse or cancel any order due to incorrect pricing, stock issues, or suspected fraudulent activity.


2. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We accept payments through secure gateways integrated on our website.

  • You agree to provide accurate billing, shipping, and contact details during checkout.


3. Shipping & Delivery

  • We aim to deliver orders within the estimated time shown during checkout.

  • Delays may occur due to courier issues, natural disasters, or unforeseen circumstances.

  • Shipping costs (if applicable) will be shown before checkout.


4. Refund & Return Policy

4.1 Returns

  • Products can be returned within 7 days of delivery, provided they are unused, unopened, and in original packaging.

  • Certain items (e.g., perishable goods, customized items, or discounted products) are non-returnable unless defective or damaged.

4.2 Refunds

  • Refunds are processed only after the returned product is inspected and approved.

  • Approved refunds will be issued within 7–10 business days via the original payment method.

  • Shipping charges are non-refundable unless the return is due to our error.

4.3 Damaged or Wrong Products

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with proof (photos/videos). We will arrange a replacement or refund at no extra cost.


5. Customer Responsibilities

  • Customers must provide accurate shipping details. Dafdae Corporation is not responsible for orders lost due to incorrect addresses.

  • Any misuse of our website or fraudulent activities will lead to account suspension and possible legal action.


6. Limitation of Liability

  • Dafdae Corporation is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product descriptions are provided to the best of our ability, but minor variations may occur.


7. Governing Law

These Terms & Conditions and policies are governed by the laws of Bangladesh. Any disputes shall be handled under the jurisdiction of local courts.


8. Changes to Policy

We may update these Terms & Conditions or Refund/Return Policy at any time. Updates will be posted on this page with a revised “Effective Date.”


9. Contact Us

For any questions, concerns, or return requests, please reach us at:
📧 Email: info@dafdaegroup.com
🌐 Website: https://dafdaegroup.com/